I would like to provide you with the information thatĪn account alias is an email address or phone number that you use to sign in to your Microsoft account. I certainly understand your concern and appreciate all your efforts in trying to fix this issue. Make sure to verify the new email address before setting it as your primary email address for your Microsoft account.Unable to change primary alias - Microsoft AccountĪs per the description, you are experiencing issue with you are unable to change the primary alias for your Microsoft account on the system. In conclusion, changing the primary email address on your Microsoft account is a simple process, and following these 8 steps, you can easily do it yourself. If you want to remove the old email address from your Microsoft account, click on the dropdown menu next to the old email address in the “Your Info” page and select the “Remove” option. This will set your new email address as your primary email address for your Microsoft account. Once you have verified your new email address, click on the “Make Primary” option next to the new email address in the “Your Info” page. Step 7: Set the New Email Address as Primary Open that email, click the verification link, and follow the instructions to verify the new email address. Microsoft will send a verification email to the new email address that you entered. Now, click “Add Email” to add a new email address.Įnter the new email address that you want to add as your primary email address. On the next page, you will be able to see all the email addresses that you have added to your Microsoft account. Once you have accessed the “Your Info” page, click on “Manage How You Sign In” located below “Account Security”. Step 3: Click on “Manage How You Sign In to Microsoft” Here, sign in to your account with your current email address and password.Īfter logging in, click the “Your Info” option located in the upper right-corner of the screen. Open a web browser and head to the Microsoft Account website. Step 1: Go to the Microsoft Account Website Whether you have created a new email account, or for any other reason, you want to switch your Microsoft account’s primary email address, this step by step guide will help you to change the email address on your Microsoft account. It is easy to create an account, but changing the primary email address can be a bit tricky.
Microsoft account is the key to the world of Microsoft services such as OneDrive, Microsoft 365, Skype, and many more.
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